The sum of small details

The sum of small details

  “It is not enough to do your best, you must know what to do, and then do your best”.   W. Edwards Deming I consider myself to be one of the lucky piano technicians. I have had so many opportunities for training in my career yet I am still...
Service?

Service?

  A piano is a complex instrument and most piano owners do not understand the working mechanism of such. There are a few pianists with knowledge of how the piano works and have an  understanding of the maintenance required for their instrument, however the...
If only pianos could talk

If only pianos could talk

” You want to do what”? asked my Manager. “Leave a career in banking to tune pianos?” He wasn’t the only one to ask this question. Why would I want to leave a stable and respected career and go and work on pianos? “Electronic organs...