Brian Wilson Piano Care Expert Brisbane Piano Tuners Tue, 30 May 2017 01:32:57 +0000 en-AU hourly 1 Brian Wilson Piano Care 32 32 Back to Massachusetts Tue, 21 Mar 2017 21:08:49 +0000 “Talk about the life in Massachusetts, speak about the people I’ve seen”  (1) I first wrote about the Mason & Hamlin piano factory when I toured the factory during my Churchill Fellowship in May 2013. I was invited by the Head Engineer, Bruce Clark, after meeting him in Australia. Although at the time I was employed by […]

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Online Bookings Now Available! Wed, 04 May 2016 03:05:43 +0000 I am always looking for ways to improve my service to my clients, which is why I am now using an online booking service. Why? To make it easier for clients to quickly book the time that works for them without the dreaded Phone Tag Tango. A quick history of the Phone Tag Tango Looking back […]

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Do you want fries with that? Sat, 07 Mar 2015 03:45:40 +0000 One of the things that ticks me off is upselling purely as a money making strategy. You order a meal package from a fast food outlet and the assistant is trained to sell you more. “Do you want to upsize?” or “Do you want fries with that?” I don’t understand the theory because if I […]

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Pianos – Do Rei Mi Wed, 30 Jul 2014 03:20:19 +0000 Let’s start at the very beginning…. As Julie Andrews sang, it’s a very good place to start. The piano was first known as gravecembalo col piano e forte. Translated it means harpsichord with soft and loud. The piano evolved from the harpsichord as musicians were frustrated with the harpsichords inability to play soft and loud. […]

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The sum of small details Thu, 29 May 2014 02:50:33 +0000   “It is not enough to do your best, you must know what to do, and then do your best”.   W. Edwards Deming I consider myself to be one of the lucky piano technicians. I have had so many opportunities for training in my career yet I am still striving for further knowledge. Why […]

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Reflections Sat, 17 May 2014 00:13:20 +0000 The days they pass so quickly now. That reminds me of words from a John Denver song. Exactly twelve months ago I was boarding a Qantas jet to commence my Churchill Fellowship and I used the words from the song “Today” in my travel blog and now I am thinking of the words from “Poems, […]

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Treble too dull? Mon, 28 Apr 2014 02:13:20 +0000 I have seen this situation a couple of times with the same small grand. The piano is an entry level 150cm grand made by a respected manufacturer, that’s five feet long in the old language, and the owners say to me that the treble and high treble is weak in sound. The quality of this […]

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Service? Thu, 10 Apr 2014 06:15:37 +0000   A piano is a complex instrument and most piano owners do not understand the working mechanism of such. There are a few pianists with knowledge of how the piano works and have an  understanding of the maintenance required for their instrument, however the majority don’t and therefore have no understanding of the potential of […]

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If only pianos could talk Sun, 09 Mar 2014 21:40:54 +0000 “ You want to do what”? asked my Manager. “Leave a career in banking to tune pianos?” He wasn’t the only one to ask this question. Why would I want to leave a stable and respected career and go and work on pianos? “Electronic organs are the popular instrument. Pianos are on the way out!” […]

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