Piano Tuning Services

Our Tuning Services

Pianos are like all stringed instruments – they need regular tuning and maintenance to perform at their best.

Most piano tuners only tune the strings and charge extra for other services when they tune a piano.  We are different. All routine piano tuning includes not only tuning, but also minor regulation and voicing adjustments. In other words, we offer a full tuning and overview service for every piano as standard.

This means that your appointment takes a little longer, but you will hear the difference in sound that a correctly tuned and serviced piano makes. The little extra adjustments add up to great sound that speaks for itself!

Depending on the requirements of your piano, adjustments may include:

  • Pitch adjustment of 10 cents of piano to A-440Hz (further pitch adjustments will require more time)
  • Tuning piano to pitch A-440
  • Adjusting pedals and pedal stop rails
  • Basic cleaning interior if necessary
  • Smoothing over action regulation
  • Smoothing over voicing of hammers to obtain an even legato tone
  • Checking tightness of bench screws

Piano tuning includes the following tuning and overview services:


If we have not serviced your instrument before, we check pitch, and give you an verbal report of the condition. We also ask about your music tastes, and discuss the response of the action (heavy or light, slow repetition, sluggish notes) as well as the overall tone of the instrument.  With this information, we can customise the tuning service so that the piano will be more enjoyable to play and sound better.

Piano Tuning

This is the art of adjusting the strings to maintain the musical scales of the piano. We recommend tuning be performed to concert pitch for all pianos – which is A440Hz. By setting your piano to concert pitch, you provide the correct aural training for pianists as well as the ability to play along with other instruments or a CD.

Piano Regulation and Pedal Adjustment

We carry out minor regulation and pedal adjustment as part of the tuning service.

Regulation is the skill of adjusting the piano action to ensure the piano plays correctly – and that all keys operate smoothly and with uniform touch. Pianos are made up of approximately 4500 moving parts. Parts wear and change due to climatic changes or movement.

Regulation sets hammers at the correct distance from the strings, sets keys to the correct depth and aligns the action to ensure the best performance from the piano. Pedals are also adjusted if needed.

Correct regulation allows smooth technique, and also allows the musician to play at extreme softness yet retain maximum control.

Piano Voicing & Dynamics

Maintenance voicing is carried out as part of the tuning service.

A major portion of the tone, volume and overall sound balance is controlled by piano voicing, which is the art of adjusting the hardness and resilience of the piano hammer heads. Most voicing adjustments are made to even out the tone of the piano. Hardening the felt makes the tone brighter, and softening the hammers makes the tone softer. Changes can also be made to change the sound from robust to delicate, from bright to mellow.

Voicing also includes the proper alignment of the hammers to the strings, and the reshaping of the hammer to remover string cuts caused by wear. Correct reshaping of the hammers also ensures maximum lifespan for the hammers.

Piano Cleaning

Keeping your piano clean inside and out helps reduce wear and extend the life of your piano. We clean the cabinet and action of your piano with every piano service.

We also offer:

Minor Piano Repairs

Many minor repairs can be tackled during a regular piano tuning, for example: sticking keys, uneven tone or volume, uneven key height, noisy or squeaky pedals.

Major Piano Repairs

We can carry out all repairs and restoration using genuine parts or custom parts to suit the instrument. We do not repair the older “over damper” upright pianos, pianolas or perform case refinishing.

Proudly servicing Steinway & Schimmel Pianos

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